What we keep, and why.
As little as we can, for as short a time as we can, and none of it sold or shared. This page says exactly what that means.
Last updated 10 September 2026
Who's keeping it
Halflocal is run by Zelper, Lda, a company registered in Portugal. We decide what's collected and why, which makes us the controller of your data under the GDPR.
Write to [email protected] about anything on this page. There's no data protection officer, because nothing we do calls for one, so that address reaches the people who run Halflocal.
What we keep
Each thing you can do here, what it leaves with us, and when it goes.
Asking to hear when a region opens
- What we keep
- Your email, the region you picked or typed, and which page you asked from.
- Why
- To send the one email we promised, when that region opens.
- On what basis
- Your consent. Take it back whenever you like.
- For how long
- 3 months after that email goes out. If the region you asked for never opens, until you ask us to delete it.
Saying yes to other emails
- What we keep
- A note on the same signup that you ticked the box, when, and which wording you saw.
- Why
- To write about other destinations and news. Leave the box empty and you get the one email and nothing else.
- On what basis
- Your consent. Every one of those emails has an unsubscribe link.
- For how long
- Until you unsubscribe. After that your signup goes 3 months after its launch email, like everyone else's.
Saving a passport
- What we keep
- Your email, whether you were at the destination when you saved it, how many times you'd been, the stamps you ticked and how often, and the claim link we send you.
- Why
- To send you that link, and to hold the passport until you use it.
- On what basis
- You asked us to. It's the step before an account.
- For how long
- The link lasts 14 days. If you never claim the passport, it goes 3 months after the link lapses. Save it again and the clock starts again.
Claiming it
- What we keep
- Your name, your email, your password, hashed so we can't read it, and your passport: every stamp, and later the dates, notes and photos you add.
- Why
- To keep your passport for you.
- On what basis
- Our terms, which are a contract between you and us.
- For how long
- Until you ask us to delete it.
Visiting the site
- What we keep
- Your IP address, your browser, and the pages you asked for, in the server's logs.
- Why
- To keep the site running and to spot abuse.
- On what basis
- Our legitimate interest in keeping Halflocal secure.
- For how long
- 14 days.
Sending a form
- What we keep
- Your IP address, briefly, so one address can't send the same form over and over.
- Why
- To stop the forms being flooded.
- On what basis
- Our legitimate interest in keeping Halflocal secure.
- For how long
- One minute.
When something breaks
- What we keep
- What went wrong, on which page, and in which browser. Not your IP address.
- Why
- To fix it.
- On what basis
- Our legitimate interest in a site that works.
- For how long
- 90 days
Backups
- What we keep
- A copy of the database, taken once a month.
- Why
- So a failed server doesn't lose anybody's passport.
- On what basis
- Our legitimate interest in not losing your data.
- For how long
- 6 months each. If you've had your data deleted and we ever restore a backup, we delete it again before the site goes back up.
What we don't do
We don't sell your data, share it, or use it for advertising. We don't follow you around other sites, build a profile of you, or make any automated decision about you. Apart from asking whether you're at the destination when you build a passport, we don't ask where you are, and we never work it out.
We use a few service providers, for hosting, error reports, and sending and receiving email. Each works under a contract that lets it use your data for that job and nothing else. The one that sends our email is in the United States.
What you can ask for
A copy of everything we hold about you, in a file you can take elsewhere. You can ask us to correct it, to delete it, or to stop using it while something's being sorted out, and you can object to how we use it. Where we rely on your consent, you can take it back at any time, and that's as easy as giving it.
Write to [email protected] from the address you signed up with. If you write from another one, we'll reply to that address to check it's you. We answer within a month, and it costs nothing.
If you think we've got it wrong, you can complain to the Comissão Nacional de Proteção de Dados (CNPD), Portugal's data protection authority, or to the authority where you live.
16 and over
Halflocal is for people 16 and over. If you're younger, please don't sign up. If we find we're holding a younger person's data, we delete it.
When this page changes
The date at the top changes with it. If a change affects what we do with something you've already given us, we'll email you before it applies.